You may need a better website, a shared operations workspace or a controlled agent portal. We start with the business problem and shape the first release around what your team can own and run well.
We design travel websites that explain your value clearly, present packages professionally and turn interest into structured enquiries.
513 AgencyOS is being built to help teams manage the work that currently sits across chats, spreadsheets, documents and individual memory.
A customer-facing experience using your brand, domain, policies and service process—not a generic marketplace competing for their attention.
Provide approved sub-agents or partners with a controlled workspace for enquiries, bookings, pricing rules and account records.
We can design assisted or API-connected booking workflows around documented interfaces and agency-owned or partner-authorised credentials.
We map the work first, then design software, integrations or data changes around the parts of your operation that genuinely need to be different.
Multilingual and multi-currency capability is designed into the experience when the project needs it. The exact locales, currencies and commercial rules are agreed during discovery.
We can create translated page structures, language switching, locale-aware forms and right-to-left layouts where required. Final content must be supplied or approved by the client.
Display, transaction, supplier-cost and settlement currencies can remain distinct, with documented rate sources, update timing, fees, markups and rounding rules.
A language can be shown only when its content is ready. A currency can be charged only when the chosen supplier, payment provider and settlement arrangement support it.
Both can carry your identity and rules, but they solve different jobs. Some agencies need one; larger operations may eventually need both.
| Decision | B2C Customer portal | B2B Agent portal |
|---|---|---|
| Who uses it | Travellers and customer bookers | Approved sub-agents, branches or corporate partners |
| Main purpose | Manage an individual enquiry and trip | Distribute products and manage partner accounts |
| Access | Public enquiry or invited customer account | Invite-only users with assigned roles |
| Pricing | Retail prices and agency service fees | Partner-specific markups, commissions or negotiated rates |
| Language | Agreed customer-facing languages with client-approved translations | Agreed partner languages with operational terminology and support coverage defined per market |
| Currency | Original supplier currency retained; agreed display and quote currencies where rate data exists | Agency-approved base, quote and partner currencies with explicit markup, rate and rounding rules |
| Money flow | Customer payment schedules and receipt records | Agency-defined wallet or credit ledger and settlement records |
| Typical records | Travellers, quotes, trips and documents | Partner users, bookings, statements and performance |
A portal does not create travel inventory. Live search or booking depends on supplier contracts, approvals, credentials and fulfilment arrangements held by the agency or an authorised partner. Currency display does not guarantee payment acceptance or settlement; those depend on the gateway, bank and merchant account. 513technology does not hold wallet funds, extend credit or settle client money.
We help organise the material, but the agency must supply or approve the business, brand and commercial decisions behind the system.
Registered business details, operating permissions where applicable, markets served, customer terms, privacy information, cancellation rules and a named project owner.
Domain, logo, content, team roles, current forms, quotation process, currencies, markups, commissions, credit rules, approvals and refund handling.
Supplier or consolidator contracts, API documentation and credentials, payment gateway, settlement account, email or WhatsApp Business access, and fulfilment contacts.
API availability is decided by each provider. During discovery we confirm the permitted use, test environment, production approval path, commercial terms and who will issue, change, refund and support each travel product.
Start with a focused travel-operations assessment. We will map the workflow, validate supplier readiness and define the right first release.